Non-Allowable Items
Read Before Packing
Before you begin packing for your move, it’s important that we point out some things that we aren’t able to transport as well as things we recommend transporting on your own. The following list of non-allowable items is in place for your safety and for the safety of our staff.
Hazardous Materials
We are unable to ship items that contain hazardous materials. Essentially, any item that may be considered explosive or flammable will not be allowed. In addition, potentially caustic materials, such as car batteries and cleaning solvents, are not allowed. If you have any questions before planning your move and packing, please speak with one of our transport coordinators to ensure that we are able to move all of your belongings.
Perishable Goods
Perishable goods such as food or living things are also not allowed. We do this because we can not guarantee that such items will remain fresh or living during the moving process. In some cases, like moves that are under 150 miles, special accommodations may be made to transport certain perishable items. Again, please speak with a coordinator before planning your move.
We also advise that all refrigerators and freezers be emptied, unplugged, and left open at least 24 hours prior to your move.
Irreplaceable Items
We recommend that you keep any items that are irreplaceable, such as family heirlooms and important documents, with you during the move. Additionally, we recommend that you keep things such as prescription medications and personal items with you so that you have access to them during your move. While we offer protection plans for loss or damage, we don’t want you to go without in the unlikely event of that something goes wrong.
For Military Moves
Keep in mind that the SDDC lays out guidelines for military moves in the pamphlet entitled “It’s Your Move.” See Chapter Two for more details.
If you have any further questions regarding what we can and cannot transport, please contact one of our friendly professionals today at 800-619-6683.


