Frequently Asked Questions

Answers to Your Moving Questions

Whether you’ve moved in the past or this is your first time, you may have some questions regarding the best ways to make things easier. At Hidden Valley Moving and Storage, we specialize in moving all types of residential and commercial customers, and we’d like to help you make your move as efficient as possible. Below are answers to some frequently asked questions regarding moving.

Do I need a moving company?

While it’s certainly true that you can move on your own, a moving company makes the process easier. Hidden Valley can meet with you to create a custom moving plan, pack up your belongings, load them into our state-of-the-art transport vehicles, and carry them to your destination. Once there, we can unload and unpack for you.

Can I get an estimate?

At Hidden Valley, we’re be happy to provide our customers with a no-obligation estimate for moving costs. We can also work with you to find a solution within your budget.

When should I move?

In our experience, you may want to avoid moving during times of heavy traffic, such as during the warmer months or during holidays. With that said, we know that you need to move when you need to move, so we’re always ready to help.

How long will my move take?

Depending on the distance you need to travel, your move could take as little as a few hours or less. In order to find out how long your move will take, contact one of our professional transport coordinators today.

Are my belongings protected?

At Hidden Valley, our moving technicians go out of their way to protect your belongings and deliver fast, friendly service. We’re backed by the Mayflower brand, who has been officially registered with the Department of Transportation since 1988. In addition, we offer a number of valuation protection plans in the unlikely event that something goes wrong. We also advise our customers to consult with their insurance companies to discuss further protection options.

Do you offer storage options?

If you need to store your belongings before, during, or after a move, we offer a variety of storage options that allow you to choose when your possessions are delivered.

If you have any other questions regarding Hidden Valley’s services, contact us today at 800-619-6683.